At Beyond Training Academy, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, services, and courses.
1. Information We Collect
We may collect and process the following data about you:
– Personal Information:Name, email address, phone number, postal address, and any other details you provide when filling out forms on our website, booking a course, or contacting us.
– Course Information: Details of the courses you are interested in, enrolled in, or completed.
– Payment Information: Financial details for processing course payments (processed securely by third-party payment providers).
– Website Usage Data: Information about your visits to our website, including IP address, browser type, pages visited, and referring sites.
2. How We Use Your Information
We use your personal information for the following purposes:
– To process and manage course bookings, registrations, and payments.
– To respond to your inquiries and provide customer support.
– To send you updates, newsletters, and promotional offers (only if you have opted in).
– To improve our services, website, and user experience.
– To comply with legal obligations and protect our rights.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except for:
– Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, email service providers), provided that these parties agree to keep this information confidential.
– Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.
4. Data Security
We take the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal data. However, please note that no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights
You have the right to:
– Access, update, or delete your personal information.
– Opt-out of receiving marketing communications from us.
– Request a copy of the data we hold about you.
– Withdraw consent where we rely on your consent to process your data.
To exercise any of these rights, please contact us using the details provided below.
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site to recognise your browser and capture certain information.
You can choose to disable cookies through your browser settings, but this may affect your experience on our website.
7. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Business Name: Beyond Training Academy
Contact Number: +44 07886736754
Email Address: hello@beyondtrainingacademy.co.uk